DGM Rstg BSNL CO writes to all Circle Heads regarding Formation and operationalisation of BSNL Integrated Network Command Centre (BINCC) and corresponding field structures at Circle and BA levels. Copy<<<>>
This one more initiative by CMD BSNL with new concept to strengthen real-time monitoring of network performance, improve service quality, enhance customer responsiveness, and establish an integrated operational accountability framework across all technology domains and service segments of BSNL CO has approved the formation and operationalization of the BSNL Integrated Network Command Centre (BINCC) (8 Cells) at BSNL Corporate Office, along with corresponding structures at Circle and BA levels.
The BSNL Integrated Network Command Centre (BINCC) is totally new and specially developed idea envisioned to act as a unified national platform for integrated monitoring, analysis, reporting and escalation of network and service performance across BSNL.
As per feedback from some of units, it is reported that till issues faced by the filed executives are not resolved to root cause, such ideas will not give desired results.
SNEA appeals all the CS/DS and activist to go through this letter for new concept by CMD BSNL for real time monitoring of network performance and its improvement and CS concerned may send consolidated feedback to CHQ by email latest by 15/04/2026.
